Last updated: 30/06/2026

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use this website operated by Dr Amy Izycky.

If you have any questions, you can contact us at: enquiries@dramyizycky.com

1. Who we are

This website is operated by Dr Amy Izycky, who is the data controller responsible for your personal data under UK GDPR.

2. Lawful basis for processing

We process your personal data under the following lawful bases:

• Contract – to process and fulfil your orders
• Legal obligation – to meet tax, accounting, and regulatory requirements
• Legitimate interests – to improve our website, services, and prevent fraud
• Consent – for marketing communications and non-essential cookies

3. What personal data we collect

We may collect the following information when you place an order or interact with our website:

• Name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Order history
• Payment information (processed securely via third-party providers – we do not store full card details)
• IP address, browser type, and device information
• Cookies and website usage data

4. How we use your data

We use your personal data to:

• Process and fulfil your orders
• Communicate with you about purchases
• Provide customer support
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (only where you have opted in)

5. Payments

All payments are processed securely by trusted third-party payment providers. We do not store or have access to your full payment card details.

6. Cookies

This website uses cookies to improve functionality, analyse traffic, and enhance user experience.

Non-essential cookies (such as analytics and marketing cookies) are only used with your consent.

You can disable or manage cookies at any time in your browser settings.

7. How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Your data is stored securely and only accessed when necessary for order processing, customer service, legal obligations, or business operations.

8. Data retention

• Order and transaction data is retained for up to 6 years for tax and accounting purposes
• Customer service communications are retained for up to 24 months
• Marketing data is retained until you withdraw consent
• Other data is kept only as long as necessary for the purposes collected

9. Sharing your data

We do not sell your personal data.

We only share data where necessary with trusted third parties, including:

• Payment processors
• Delivery and shipping providers
• Website hosting providers
• Email service providers (if used)

10. International transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

11. Your rights under UK GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request a copy of your data (data portability)

To exercise these rights, contact us at: enquiries@dramyizycky.com

We will respond to all requests within one month.

12. Marketing communications

We only send marketing emails where you have explicitly opted in.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

13. Cookies and consent

We only use non-essential cookies with your consent. You can change or withdraw your consent at any time via your browser settings.

14. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

https://ico.org.uk